Shipping policy

Pickitz Prims Profanity, we believe a little vintage charm and cheeky humor should arrive at your doorstep with care. We take pride in preparing and packaging every order to ensure your favorite plates, wooden spoons, and other unique finds reach you safely. Our goal is to provide a smooth and reliable shipping experience from the moment you place your order until it arrives. If you have any shipping questions, please contact us at kat@pickitzprimsandprofanity.com.

Orders are generally processed within 2–5 business days after payment has been successfully confirmed. Processing times do not include weekends or public holidays. During busy shopping seasons, promotional events, or periods of high order volume, additional processing time may be required. Please note that processing time is separate from shipping and delivery time.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, whenever tracking is available. Please allow 24–72 hours for tracking updates to appear in the shipping carrier's system. Tracking information will help you monitor your package as it makes its way to your doorstep.

Shipping costs are calculated and displayed during checkout based on your delivery location, selected shipping method, and order details. Any available shipping promotions or discounts will be applied according to the conditions stated at the time of purchase.

Estimated delivery times may vary depending on your location, shipping carrier, selected delivery service, and other circumstances beyond our control. Delivery dates are estimates and cannot be guaranteed. Unexpected delays may occur due to weather conditions, carrier disruptions, holidays, customs processing, or other unforeseen situations.

We carefully package our products, especially decorative plates and other fragile items, to help protect them during transit. However, if your package arrives damaged, please contact us as soon as possible at kat@pickitzprimsandprofanity.com. Include your order number, a brief description of the issue, and clear photographs of the damaged product and packaging so we can review the situation and provide an appropriate solution.

Customers are responsible for providing accurate and complete shipping information at checkout, including their name, street address, apartment or unit number, city, postal code, and contact details. Pickitz Prims Profanity is not responsible for delivery delays or unsuccessful deliveries caused by incorrect or incomplete shipping information provided by the customer. If you notice an error in your address after placing an order, please contact us immediately. We will do our best to assist before the order ships, but changes cannot always be guaranteed.

If your package is marked as delivered but you have not received it, we recommend checking around your delivery location, with household members, and with your local shipping carrier. If you are still unable to locate your package, please contact us so we can help review the available tracking information and determine the next steps.

For orders shipped internationally, where available, customs duties, import taxes, and additional handling fees may apply depending on the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer. International delivery times may also vary due to customs inspections and local delivery procedures.

If a package is returned to us because of an incorrect address, unsuccessful delivery attempts, or failure to collect the shipment, additional shipping charges may apply if the customer requests reshipment. Any refund or replacement request will be reviewed according to our Return and Refund Policy and applicable consumer protection laws.

We understand how exciting it is to receive something special, and we appreciate your patience while your order is being prepared and delivered. If you have questions about your shipment, tracking information, or delivery status, please email kat@pickitzprimsandprofanity.com with your order number and relevant details.

Thank you for shopping with Pickitz Prims Profanity. We appreciate your support and look forward to delivering a little vintage charm, bold personality, and cheeky humor right to your doorstep.